Privacy Policy

1. Introduction

Welcome to Throttle Fitness, your trusted platform for connecting with certified fitness trainers. At Throttle Fitness, we are committed to protecting the privacy of our users and trainers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing or using Throttle Fitness, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect personal information that you provide during registration, including your name, email, phone number, city, and (for trainers) professional qualifications, documents, and profile photos. We also collect booking history, payment records, and usage data.

3. How We Use Your Information

Your information is used to: provide and improve our services; verify trainer credentials; process bookings and payments; send essential notifications (booking confirmations, profile updates, account actions); ensure platform security; and comply with legal obligations.

4. Data Protection

We implement industry-standard security measures including encrypted passwords, secure sessions. Sensitive trainer documents (ID proofs, certificates) are stored outside public access and are only accessible to platform administrators.

5. Information Visibility

Users can see only public trainer information: name, photo, experience, specializations, languages, pricing, and availability. Users CANNOT see trainer phone numbers, email addresses, physical addresses, or uploaded documents. Only administrators have access to complete user and trainer data.

6. Data Sharing

Throttle Fitness does NOT sell, trade, or rent your personal data to third parties. We may share data with: payment processors (Razorpay) for transaction processing; law enforcement when legally required; and service providers who help us operate the platform (email services).

7. Your Rights

You have the right to: access your personal data; request correction of inaccurate data; request account deletion (subject to admin approval); and withdraw consent for non-essential communications. To exercise these rights, contact us at support@throttlefitness.com.

8. Data Retention

We retain your data for as long as your account is active. Upon account deletion (approved by admin), all personal data and uploaded documents are permanently deleted. Payment records may be retained as required by law.

9. Cookies

We use essential cookies for session management and theme preferences. No tracking or advertising cookies are used.

10. Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time, without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

11. Contact

For privacy-related queries, contact us at: support@throttlefitness.com